What Makes Us Different
March 15, 2023 by Frank Golden
What makes Golden Surrogacy different from every other surrogacy agency? If you are currently looking for a surrogacy agency to work with, whether you are an Intended Parent or a Surrogate, you might be wondering how to determine which agency is right for you. I am here to explain what makes Golden different from the rest and give you an idea into how you can get the most from your surrogacy journey. So even if you have already completed a journey or have little to no knowledge on what a Surrogate is, you can walk away from this blog with a new perspective.
I am going to preface this by saying that the differences between Golden and other surrogacy agencies are vast. At the helm of this company is me, a former Intended Parent with over a decade of experience in this industry. I have two beautiful children through two successful surrogacy journeys. Coming from an agency director who was also an Intended Parent (twice), we understand the surrogacy process like no other agency can. This means that whether you are an Intended Parent or a Surrogate, everything we do was designed and crafted with your experience in mind.
Without wasting any more time, let me explain what makes my agency different. The first way we are different from other agencies is that we implement some of the most stringent Surrogate health criteria in the agency. Let me tell you, I get a lot of flak for it! While I will agree our criteria is strict, the health and safety of the Surrogates in our program is at the forefront of everything we do. We would love for Intended Parents to be paired with a Surrogate as quickly as possible but finding qualified Surrogates that meet our criteria is no easy task. It is very important not to skip any steps in our pre-screening protocol and make sure that our Surrogates are as healthy as possible. We are focused on healthy outcomes every single time while mitigating your risks. The surrogacy journey is expensive. You, as the Intended Parent, should be able to go through the journey without additional risk factors. You deserve a healthy baby while also preserving the health and safety of your Surrogate. We are steadfast in this belief and would never compromise our standards to make a quick buck.
One of the other differences here at Golden is that the whole team works together physically in-person. This is more important than most people realize. Did you know that most other surrogacy agencies have a mostly remote staff? And if they are not remote, they consist of just one or two people. While you are reading this, open a separate tab and search “surrogacy agencies near me.” The results you will see list many agencies that are supposedly near your location. What a lot of people do not realize is that when you look at an agency and it says on their website that they have “multiple locations,” that does not actually mean they have offices in multiple cities all over the country. In actuality, most of those locations are essentially “we work” spaces. This means that there is no office, there is no team, no one is physically present. They have these “locations” on their website for marketing and SEO (search engine optimization) purposes, this way their agency will always appear on a Google search, no matter where you are searching from, to trick you into believing they have offices all over. This is not how Golden works. Typically, agencies have their staff working from home on contracts. In my opinion, the staff managing your surrogacy journey need to work together under one roof to collaborate and solve problems with your journey as quickly as possible. Our ability to collaborate effectively in-person allows us to offer a 30-minute or less response time for all questions you may have in your journey. The importance of working with an in-person agency cannot be overstated.
Another difference to keep in mind is that Golden has been in business for over a decade, and we have 99% positive feedback! It is very hard to be in business this long and have such overwhelmingly positive feedback. I credit this accomplishment to our dedication to taking the time to get to know our Intended Parents and Surrogates, and our dedication to deliver on the journey experiences we promise. We hold this dear to our hearts. We do everything we can to fulfill our obligations as your guides on your very important surrogacy journey. While every outcome might not be perfect, you can rest assured knowing that you have an experienced and trustworthy team at the helm, prepared to guide you on every step of your journey.
Two additional differences are that on the Surrogate side of the surrogacy journey, we have one the best compensation packages in the industry. We also do not use any deceptive marketing practices. If you look at our website, you will see all the compensation numbers broken down. These numbers are what the Surrogates can expect to take home. We want to make sure our Surrogates are well-informed and know exactly what their compensation is.
On the Intended Parent side of the surrogacy journey, we have a screening guarantee for our Surrogates. With other agencies, if you are matched with a Surrogate who fails the in-person screening, agencies will typically offer a complimentary rematch. But what about the money you spent at the clinic for her screening, her travel and lodging, her lost wages or childcare, all of the things related to getting her to that appointment? Typically, as an Intended Parent, you lose all that money. Here at Golden, it is our guarantee to you that if the Surrogate we present and you ultimately match with fails the in-person screening portion, we will not only provide you with a complimentary rematch, but also give you a reimbursement for all the related costs. This is our Surrogate Screening Guarantee, which is a part of our Golden Guarantee, and something you will not find anywhere else.
And lastly, let me just remind you that I am a former Intended Parent managing the team here at Golden. I am intimately connected and invested in your surrogacy experience. I have established a world-class management structure. We have weekly team meetings where we go through every single case, line by line, task by task, making sure that your journey is exactly where it should be and that we are delivering exceptional customer service to you. You mean the world to me, and we are here to do everything we can to advance your surrogacy journey in the best way possible. These are the Golden differences that matter most. Because when it comes to building the family of your dreams, you deserve better than the best. You deserve Golden.