Many surrogacy agencies lack basic customer service skills and focus on quantity rather than quality. In this episode of Golden Gossip, Frank and his Executive Assistant, Juan discuss customer service and what it means to Golden Surrogacy. They share stories of working in retail, discuss Golden Surrogacy’s client-centric focus, and detail the importance of providing high quality service to Intended Parents and Surrogates.

CampOut LGTB Camp

CampOut is an overnight camp for LGBT families, hosted by the Lake of the Woods & Greenwoods Camp located in Decatur, Michigan. CampOut experienced its second year of family fun August 19th-21st. Frank and Adam Golden, founders of Golden Surrogacy, took their children to CampOut this year and came back with plenty of stories to share! In this episode of Golden Gossip, Frank and Adam discuss camp activities, meeting other gay families, and their children’s perspectives of this amazing family building event.

Matching calls are a necessary and exciting part of the Surrogacy process. In this segment of Golden Gossip, Frank discusses matching calls and how to approach them. Frank shares his personal experience with his own Surrogate and offers professional advice to Intended Parents and Surrogates on how to prepare.

Frank and Laura

Frank Golden and his Executive Assistant, Laura discuss what makes Golden Surrogacy different from other agencies. In this segment of Golden Gossip, Frank and Laura breakdown our Golden Guarantee, the Surrogate recruitment process, best practices for Surrogacy, and agency communication expectations. You don’t want to miss out on this informative Golden Gossip segment!

Amy Riley, pregnancy coach and author of “Loving the Pregnant You”, visits the Golden Gossip studio to discuss pregnancy coaching, parenting, and Surrogacy. In this segment of Golden Gossip, Amy offers advice to Surrogates on how to overcome stress and anxiety while pregnant. She also discusses embracing yourself as a parent and how to instill confidence in that role.

Kelly Del Valle, of Fertility Centers of Illinois, pays Golden Surrogacy a visit to discuss her role as a Third Party Reproduction Coordinator. In this segment of Golden Gossip, Kelly offers advice to Surrogates and Intended Parents. She addresses infertility struggles, IVF treatment options, and the best parts of her job in this very special family building industry. Golden Surrogacy is proud to be a valued resource to the Fertility Centers of Illinois Collaborative Reproduction team!

New Golden Surrogacy employees candidly discuss the challenges, benefits, and insights associated with their positions. In this episode of Golden Gossip, Frank joins Kristina and Erika as they discuss their new careers as Surrogate Coordinator and Communications Director. Kristina and Erika discuss their professional backgrounds, fertility, Surrogacy facts, and what they love about working for Golden Surrogacy.

Frank and Golden Surrogate, Bridget

The truth behind being a Surrogate. Media’s depiction of Surrogacy is not indicative of what Surrogacy actually is. Two-time Golden Surrogate/Gestational Carrier tells us what Surrogacy is really like. In this episode of Golden Gossip, Bridget shares personal details about her Surrogacy Journeys, In Vitro Fertilization, pregnancy, and what else to expect throughout the process.

Golden Gossip

The costs associated with Surrogacy vary and can accrue unexpectedly. Frank breaks down the cost of a surrogacy journey for Intended Parents. Many potential Intended Parents are unaware of the true costs of Surrogacy. In this episode of Golden Gossip, Frank explains all of the possible costs of Surrogacy including IVF costs, Reproductive Lawyer fees, Surrogate compensation, agency fees, and more.

Golden Gossip

There are strict requirements for potential Surrogates. Surrogacy Agencies have the responsibility to properly screen all of their potential Surrogates before matching them with Intended Parents. In this episode of Golden Gossip, Frank discusses Surrogate requirements with two of his Surrogate Coordinators. As Surrogate Coordinators, Maia and Chelsea are heavily involved with the Surrogate on-boarding process. They discuss Surrogate medical requirements, psychological requirements, and lifestyle requirements in this fascinating podcast session.